Warranty and Repair Solutions for Your Product
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Ensure the longevity and performance of your Dynamic products with our specialised warranty and repair services.
Understanding Our Warranty and Repair Process
At Dynamic Home Enhancements, we are committed to providing exceptional support for our products. Our comprehensive warranty covers manufacturing defects and ensures that your Roller Shutters, Outdoor Blinds, and Plantation Shutters remain in optimal condition. Our repair process is straightforward: simply contact us with your issue, and our expert team will assess and address your needs promptly, ensuring minimal disruption to your home environment.
Warranty terms vary by product and component:
Roller Shutters — Workmanship (labour): 1 year. Shutter and curtain: 5 years. Electric motor: 7 years. Battery motor and battery pack: 2 years.
Outdoor Blinds — Workmanship (labour): 1 year. Blind fabric: 5 years. Electric motor: 7 years. Other components: 5 years.
If you're unsure which warranty period applies to your product, our team can confirm this for you when you submit a warranty or repair request below.
REPAIR REQUESTS
To ensure our service team can resolve your issue as quickly as possible, all repair and warranty claims must be submitted in writing through the form below.
Please note: Our phone operators and sales representatives do not have access to the service schedule or technical diagnostics. Calling the main office will not speed up your request.
1 - You must provide your original work order to verify your warranty status.
2 - You must upload clear photos or videos of the specific issue/broken part so our technicians can order the correct replacements before dispatching a van.